Delivery Information
Local Deliveries and Pickup
-
Customers will be notified when their products are ready for pickup from our Raymond Terrace shop.
-
For items requiring decorations (e.g., logos, embroidery), please allow up to 8 working days for decoration application after approval.
-
Local deliveries are made via Australia Post or Fastway Couriers.
-
Free local delivery applies for orders over $150 (incl. GST) to a single delivery point.
-
For orders under $150, a flat $10 delivery fee (incl. GST) applies.
National Deliveries (Australia-wide)
-
Products without decoration are dispatched within 3 working days of order receipt. Customers will receive an email notification upon dispatch.
-
If dispatch timelines cannot be met, customers will be informed via email with an updated expected dispatch date.
-
For products requiring decoration, please allow up to 8 working days after decoration approval before dispatch.
-
Shipping is done via Australia Post or Fastway Couriers.
-
Free shipping applies for orders over $150 (incl. GST) to one delivery address.
-
A delivery fee of $10 (incl. GST) applies to orders under $150.
Delivery Coverage
We proudly deliver across Australia, including all states and territories:
-
New South Wales (NSW)
-
South Australia (SA)
-
Victoria (VIC)
-
Queensland (QLD)
-
Western Australia (WA)
-
Northern Territory (NT)
-
Tasmania (TAS)
-
Australian Capital Territory (ACT)
Need help with your delivery?
Contact our team for delivery tracking or queries about your order.